The study investigated hurdles to the quality of student learning assessment by examining issues related to assessment procedures and practices, learners and learning, learning resources and test constructs, and test admin and feedback. Quantitative and qualitative data were collected from two Ethiopian universities using two types of…

Despite the increasing discussions on quality and professionalism in the field of language assessment, limited empirical research is currently available on whether language testing practice conforms to the best practice model prescribed in professional standards. Situated in the context of Chinese higher education, this study examined how English…

There are few available instruments that assess students' perceptions of university teaching and learning environments and can be used to provide diagnostic feedback, at the degree or program level, on the quality of the environment. This article describes the development, testing and application, for quality assurance purposes, of a suitable…

This paper reports on the development of a scale for determining the quality of the student e-learning experience at the degree level when the student learning context is predominately a campus-based experience. Rapid developments in the use of information and communication technologies (ICT) in higher education require methods for evaluating the…

Education is a service with multiplicity of student interactions over time and across multiple touch points. Quality teaching needs to be supplemented by consistent quality supporting services for programs to succeed under the competitive distance learning landscape. ServQual and e-SQ scales have been proposed for measuring quality of traditional…

A taxonomy of potential values conflicts in evaluations is presented. Basis is the distinction of types of conflict (aims vs. means conflicts; qualitative vs. quantitative conflicts). Six areas of values are discussed: the ethical, methodical, social and interactive, legal, economic, and personal values. The taxonomy of conflicts between these…

The article presents the research on study quality state at three Lithuanian universities. The research was performed during the spring semester in 2003. Research participants were 669 students, 227 teachers, 126 administration officers and 359 graduates. The outcomes of the research did not aim at revealing the state of study quality in a…