Service Dominant Logic (SDL) proposes value creation as a process based on service, the success of which ultimately depends on employees' service orientation. Given that universities are the nest of future employees, and the latest World Economic Forum Future of Jobs Report highlights skills such as empathy and active listening, leadership and…

Inclusive education refers to an educational approach in which all students can learn and participate in the mainstream school system. The successful implementation of inclusive practices is strongly determined by teachers' attitudes toward inclusive education and teacher training is one of several factors influencing these attitudes. Given the…

Derived from practical experience, this article outlines key aspects to be considered when developing a training programme focused on quality assurance in higher education and suggests possible measures of success for training delivery. Practice-based professional reflections are systematised into an applicable, duly tested, quality assurance…

Despite the great number of studies on separated skills assessment in measuring language performance, integrated assessment has recently been occupying a significant place as educational paradigm shift continues to uphold a more skills-oriented language assessment scheme. This research determined the practices on integrated assessment of macro…

The profession of evaluation continues to grow, generating more demand for evaluation services than can be fulfilled by the supply of well-trained evaluation practitioners. In this brief forum article, we discuss the current state of evaluator education in the United States and the ways in which university-based programs support the development of…

In the online implementation of immigrant integration training, there are areas that receive limited attention in the pedagogical studies of Finnish language and literature subject teachers. Using the Design Science Research method, an artifact of socially significant online integration training is studied. By participating in the evaluation and…

Context: All Canadian postgraduate medical programs are implementing the major components of competency-based education. To do so, our institution had to provide individualized training and monitoring for all our programs. Innovation: We organized half-day workshops with four work sessions: core competencies, competency portfolio, curriculum…

We present an experiential exercise to teach key principles of training design. Selected students participate in a self-learning cardiopulmonary resuscitation training program, CPR Anytime®, offered by the American Heart Association, while the rest of the class observes. The class then assesses the use of several training design principles in the…

Research over the last decade has indicated that active learning and student-centered instruction lead to better learning outcomes in undergraduate biology courses than traditional methods such as lecturing. This shift in pedagogical approach has been applied to both high-enrollment lecture-based courses as well as smaller laboratory courses. In…

Colleges support students with advising, counseling, or coaching in academics and other skills they need to succeed in school. Some colleges enhance those services through reduced adviser caseloads and more comprehensive, frequent guidance, which can improve students' semester-to-semester retention and average credits earned. This overview…

Unfamiliarity with adaptive courseware and its uses may be a barrier to implementation. This article provides insights from a qualitative case study that was conducted to illuminate experiences and perceptions of faculty and staff involved in an adaptive learning technology pilot at a nonprofit university in the United States. Findings revealed…

This design case describes the tensions and resolutions related to the iterative design of a virtual STEM peer mentoring program for White and Black, Indigenous, and People of Color (BIPOC) women in STEM study programs at Historically Black Colleges and Universities (HBCUs) and at Minority Serving Institutions (MSIs). Stakeholder feedback, along…

Developing resident assistant (RA) training is a challenge for most housing and residence life staff. Grounded in the author's doctoral research on the curricular design of RA training programs, this study summarizes current practices in three types of RA training programs--preservice training, in-service training, and academic courses--and…

Today's competency-based education (CBE) programs are offering students a unique postsecondary experience that focuses more on student learning and less on whether or how long a student has spent time in a classroom. These programs focus on competencies rather than credit hours, require students to demonstrate those competencies through authentic…

Effective mentoring programs help to recruit new teachers and improve teacher retention rates (e.g. Ingersoll & Strong, 2011, Rideout & Windle, 2010). Many school districts require mentoring programs for new teachers; however, they do not always have the resources to prepare their teachers to mentor beginning teachers. Clinical faculty…