College fluency can help students successfully engage with and self-advocate within the culture and bureaucracy of higher education institutions to achieve their goals. To further examine and develop effective strategies to foster college fluency, the Borough of Manhattan Community College Library (BMCC) and Ithaka S+R have collaborated on the…

College fluency can help students successfully engage with and self-advocate within the culture and bureaucracy of higher education institutions to achieve their goals. To further examine and develop effective strategies to foster college fluency, the Borough of Manhattan Community College Library (BMCC) and Ithaka S+R partnered on the College…

Teaching is a core role for librarians in academic contexts, although most librarians are not formally prepared to teach and encounter significant challenges in the role, including complex relationships with campus colleagues. The purpose of this research was to explore how community college librarians, an understudied population, understand their…

Over the past three years, the Institute of Museum and Library Services (IMLS)-funded Community College Academic and Student Support Ecosystem (CCASSE) initiative has aimed to provide the higher education community with insight into the organization of student-facing support services and how the library can best position itself to enhance student…

Using cross-institutional survey data from 407 first-year college students, differences in information literacy preparation and academic library experiences between community college students and students at four-year institutions are examined. Results show that first-year community college students are more likely to be novice library users,…

This case study demonstrates how librarians at LaGuardia Community College led a college-wide knowledge management project to implement "Ask LaGuardia," an online knowledge base where users can find answers to common questions on navigating this large urban college. Students had been experiencing difficulty receiving clear, correct, and…

As academic institutions continue to renovate and remodel existing libraries to include colocated services, it is important to understand how this new environment requires the redefining of traditional library roles and responsibilities. This case study examines how Delaware County Community College redefined reference and research service by…

The Community College Academic and Student Support Ecosystems (CCASSE) project examines how academic and student support services at not-for-profit associate-degree granting colleges are organized, funded, and staffed, and how these services can most effectively advance student success. In spring 2019, Ithaka S+R surveyed 249 chief academic and…

This qualitative study examines current community college library practices in developmental education. Based on semistructured telephone interviews with 27 librarians across the United States, analysis of the results shows that there are librarians who proactively integrate basic library skills into developmental education and academic success…

Library involvement with Campus Reading Experiences (CRE) at two community colleges and two 4-year institutions are described. Each chosen case study reflects a strong library presence in institutional level program planning and instructional development for deeper student learning related to the CRE. In particular, the case studies highlight the…