Despite research pointing to the crucial role nonacademic staff play in student success in higher education, large-scale reform efforts at community colleges and elsewhere typically focus little direct attention on interpersonal interactions between students and staff. Caring Campus is a program developed and administered by the Institute for…

Using research focused on best practices, focus group information, and data analytics, the Title V: Focus on Student Success (FOSS) Grant created a model for the development, implementation, and evaluation of a summer bridge program. Results included increased academic performance indicators in first-year Hispanic college students. Validation for…

Community colleges are the pathways for millions of Americans to gain valuable education and to access career opportunities leading to family-sustaining wages. Faculty, student services staff, and administrators must share in the responsibility for student success if we are to meet national completion goals and reach even more students. During a…

Designing effective student retention programs is of critical importance from both a completion and a monetary standpoint. However, oftentimes colleges attempt to use nationally developed models rather than institutional-specific data to identify potential factors involved in student attrition. At a Midwestern community college, research…

Summer bridge programs support post-secondary success by providing intensive, short-term academic and social resources while introducing college expectations and the cultural contexts of the institution. They typically are offered in the summer between high school graduation and the first term of college and vary in content, program size and…

In this chapter, we describe efforts by growing number of colleges and universities to redesign academic programs and support services to create "guided pathways" designed to increase the rate at which students enter and complete a program of study.

A rural Community College evaluated their procedures for preparing students for online courses and determined they were not meeting the needs of the students. Through the use of the ADDIE Model of Instructional Design, a mandatory online orientation for first time online/hybrid students was developed and implemented. Results from the…

Difficulties in paying for college and in maintaining good academic performance are two major hurdles to college graduation for low-income students. In recent years, state and federal budgets for postsecondary education have been cut significantly, limiting the options policymakers, education leaders, and communities have to improve rates of…

More than a third of all undergraduate students are 25 or older, and their presence on college and university campuses is growing. However, institutions of higher learning are struggling to meet the needs of, and improve persistence and completion rates for, this significant student population. "Increasing Adult Learner Persistence and…

This report reflects ACT's three-decade commitment to assist colleges and universities to better understand the impact of campus practices on college student retention and degree completion. This report focuses only on the data provided by two-year public colleges. (Contains 14 tables.) [For the main report, "What Works in Student Retention? All…