Coaches are trusted advisors, information conduits, sounding boards, and advocates who facilitate institutional change. This report summarizes findings from the first five years of the Student Success Center Network's Coaching Program, focusing particularly on the most recent phase that engaged directly with Centers in four states (California,…

The purpose of this study is to provide a basis for understanding how new student-affairs professionals transition from their graduate preparation programs and into community-college work within zero to 3 years after having completed their master's degree. The study was guided by three specific research questions: (a) How do individuals experience…

While community colleges excel at expanding postsecondary enrollments, these institutions often struggle to help students succeed. A chorus of school leaders and policymakers increasingly agree that broad-based, comprehensive organizational change is needed to drastically improve community college student success and equity. The Guided Pathways…

Millions of students leave college every year before earning a degree. At community colleges, only a third of full-time students graduate within three years. How can school administrators help students stay in school and eventually graduate? Higher education institutions commonly offer students advising services to help them develop the academic…

CCRC's 2015 book "Redesigning America's Community Colleges: A Clearer Path to Student Success" catalyzed a national community college reform movement. Since its publication, hundreds of community colleges have sought to implement whole-college reforms using the guided pathways model outlined in the book, either on their own or as part of…

Colleges support students with advising, counseling, or coaching in academics and other skills they need to succeed in school. Some colleges enhance those services through reduced adviser caseloads and more comprehensive, frequent guidance, which can improve students' semester-to-semester retention and average credits earned. This overview…

Community colleges play a critical role in providing access to higher education for over two million Californians seeking an educational foundation that will prepare them to transfer to a four-year university or to participate in the workforce. However, community colleges have not always delivered on that promise--fewer than half of students who…

Purpose: This research was intended to identify some of the factors that impact student veterans' well-being, based on their unmet needs. Research by the USC School of Social Work Center for innovation and Research on Veterans & Military Families USC-CIR (2015) found that many service members separate from the military ill-equipped to begin…