The purpose of this qualitative case study was to examine how faculty chairs at a large, Midwestern community college understand and engage with the assessment of student learning outcomes within academic programs. This study was informed by two conceptual paradigms of assessment: accountability and improvement. Sensemaking was used as a…

Over the past 10 to 15 years, as the nation has discussed the high cost of a college education and the worth of the college degree and experience, community college has become a first-choice experience for many traditional college-aged students. Assessment and accountability occupy center stage in current discussions of higher education, and…

Increasingly, colleges and universities are being compared and evaluated based on the outcomes that their students experience. While both self-evaluation and accountability are valuable, one should be careful that the right outcomes are measured. Using data from 21 community colleges, we find that traditional measures often ignore key positive…

All students deserve to attend programs and institutions that meet high quality standards. But different program goals, investments of time, and eligibility criteria make it difficult to set specific standards that will apply equally well to all types of programs and institutions. This report sets out principles for developing an accountability…

Funded grant projects all involve some form of evaluation, and Advanced Technological Education (ATE) grants are no exception. Program evaluation serves as a critical component not only for evaluating if a project has met its intended and desired outcomes, but the evaluation process is also a central feature of the grant application itself.…

This issue of "Assessment Update" presents the following articles: (1) Accreditation and Assessment: The Root of My Teaching Metamorphosis (Barbara June Rodriguez); (2) Editor's Notes: Addressing a Question of Credibility (Trudy W. Banta); (3) Do We Practice What We Preach? The Accountability of an Assessment Office (Keston H. Fulcher…

In 2010, HCM Strategists received support from the Bill & Melinda Gates Foundation to engage academic researchers in identifying and discussing the best currently available ways to account for differences in college "inputs"--students, resources, and fixed characteristics--when evaluating postsecondary outcomes. The project, Context…

Surveys and benchmarks continue to grow in importance for community colleges in response to several factors. One is the press for accountability, that is, for colleges to report the outcomes of their programs and services to demonstrate their quality and prudent use of resources, primarily to external constituents and governing boards at the state…

After twenty years of expanding school-choice options, state leaders, educators, and families have a new tool: course choice, a strategy for students to learn from unconventional providers that might range from top-tier universities or innovative community colleges to local employers, labs, or hospitals. In "Expanding the Education Universe:…

This study compares the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM) Board of Commissioner and Panel of Accreditation Reviewer understanding of what constitutes student learning outcomes and an effective program evaluation plan with that of campus-based health information technology (HIT) program…

This chapter distinguishes between benchmarks and benchmarking, describes a number of data and cultural limitations to benchmarking projects, and suggests that external demands for accountability are the dominant reason for growing interest in benchmarking among community colleges.

Increased demands for colleges and universities to engage in outcomes assessment for accountability purposes have accelerated the need to bridge the gap between higher education practice and the fields of measurement, assessment, and evaluation. The "Handbook on Measurement, Assessment, and Evaluation in Higher Education" provides higher…

Recent economic events and constantly-shifting priorities continue to challenge the traditional hallmarks of community colleges: responsiveness, adaptability, and flexibility. Institutional leaders are increasingly questioning whether the comprehensive community college model and, more importantly, open access, are still sustainable in today's…

This report summarizes Washington-statewide results achieved in the most recent academic year for which statewide data are available (in most cases, the 2005-2006 academic year). Data on results for individual four-year institutions, as well as a variety of background information and contextual data is presented separately in a comprehensive…