The recession prompted reflection on how resource allocation decisions contribute to the performance of community colleges in the United States. Private benchmarking initiatives, most notably those established by the National Higher Education Benchmarking Institute, can only partially begin to address this question. Empirical and financial…

This applied dissertation was designed to ascertain information about the quality of the e-learning program at a local community college as measured against a set of best practices established by the Commission on Institutions for Higher Education (CIHE). The problem was that, although the subject college's administrators mandated that the…