Skill shortages in the area of computer network troubleshooting are becoming increasingly acute. According to research sponsored by Cisco's Learning Institute, the demand for professionals with computer networking skills in the United States and Canada will outpace the supply of workers with those skills by an average of eight percent per year…

"Building Institutional Capacity for Data-Informed Decision Making" is the third installment of the Cutting Edge series, which aims to help colleges engage faculty, scale successful interventions, and create a strong culture of evidence through use of data to strengthen their institutional change and student success efforts. Though the…

The average age of students at Lake Michigan College (LMC) is twenty-eight years old. In the current study, the application of customized internet assessment for Chemistry 101, Introductory College Chemistry, from 2001 to 2005 is compared with traditional assessment from 1996 to 2000. The authors describe the ways in which computerized assessment…

This paper identifies a need to study the success of students taking college course offerings using distance education. Measurement issues are discussed, including a proposal for definition of some key variables involved in studying distance delivery by institutional researchers. Concerns about student outcomes are identified using data from two…

Recent economic events and constantly-shifting priorities continue to challenge the traditional hallmarks of community colleges: responsiveness, adaptability, and flexibility. Institutional leaders are increasingly questioning whether the comprehensive community college model and, more importantly, open access, are still sustainable in today's…