Despite research pointing to the crucial role nonacademic staff play in student success in higher education, large-scale reform efforts at community colleges and elsewhere typically focus little direct attention on interpersonal interactions between students and staff. Caring Campus is a program developed and administered by the Institute for…

Institutional collaborations between community colleges and baccalaureate-degree granting universities are becoming an increasingly popular strategy to improve transfer and degree completion outcomes. Many promising cases of these collaborative efforts are described in the literature, and draw attention to some of their critical components.…

The American Association of Community Colleges (AACC) defines service learning as the combination of classroom instruction with community service, focusing on critical, reflective thinking as well as personal and civic responsibility. Service learning programs involve students in activities that address local, community-identified needs while…