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Carroll, Timothy D. – EDUCAUSE Quarterly, 2009
Implementing an enterprise resource planning (ERP) system is a major undertaking for any higher education institution, with many challenges along the way. More than three years ago, Roane State Community College began a journey to implement an ERP system. Roane State recently completed a very successful implementation of the SunGard Banner Student…
Descriptors: Community Colleges, Management Systems, Program Administration, Technology Planning