At community colleges and open-enrollment universities, most first-year students take placement exams in English and mathematics to determine whether they are ready for college-level courses. But large-scale studies have indicated that these test scores misplace substantial numbers of students--in other words, for many students, the test score…

Many scholars have sought to measure the effectiveness of diverse supplemental instruction programs. Nevertheless, it is difficult to generalize about supplemental instruction or compare data, given methodological and statistical incongruities and diverse approaches and student populations at various institutions. Quantitative and qualitative data…

This article reports on the findings of qualitative research which investigated appropriate means for measuring the efficacy of 3 + 1 transfer programs. In a 3 + 1 program, students complete 90 credits at the community college and are awarded a baccalaureate degree after completing their final 30 credits at a four-year college or university.…

How should colleges determine whether students are placed into developmental or college-level courses? Each year, colleges place millions of students into developmental math and English courses upon enrollment. To do so, colleges most often use a high-stakes placement test, which numerous research studies have shown to be highly inaccurate in…

This study developed and implemented a learner-centered assessment named Creative Exercises (CEs) in introductory chemistry courses at a four-year university and a two-year community college. CEs were developed and implemented as an intervention for treatment groups. The control groups only used traditional assessments such as multiple-choice and…

The Research and Planning Group for California Community Colleges (RP Group) partnered with Umoja Community leadership to conduct a study that assesses statewide efforts to support Umoja program coordinators. The purpose of this study is to evaluate the effectiveness of the technical assistance, resources, and trainings offered by the statewide…

This chapter discusses the importance and common challenges of evaluating community college student success efforts; it includes a broad-based framework for carrying out effective evaluations.

Many learning center administrators understand the need to evaluate the effectiveness of their tutoring programs, but they do not have much free time to design and conduct meaningful research. This article presents a method of evaluation that can be used to determine whether students were able to demonstrate understanding after a tutoring…

Surveys and benchmarks continue to grow in importance for community colleges in response to several factors. One is the press for accountability, that is, for colleges to report the outcomes of their programs and services to demonstrate their quality and prudent use of resources, primarily to external constituents and governing boards at the state…

Approximately half of students at the community college level leave the institution before degree completion. Community college students are more likely than four-year students to be first-generation students, attend school part-time, be less prepared academically, work full-time, have family responsibilities, and have entered college later in…

This article describes the Voluntary Support for Education (VSE) Survey, an instrument created by the Council for Aid to Education. Our objective is to explain VSE's potential value as a tool to inform both institutional and academic research regarding fund-raising activities at community colleges. Of particular interest is how the data available…

This qualitative study identified the best practices utilized by community colleges to achieve systemic and cultural agreement in support of the integration of institutional effectiveness measures (key performance indicators) to inform decision making. In addition, the study identifies the relevant motives, organizational structure, and processes…

This study examines two community college instructional support programs to explore the effectiveness of an evaluation model--responsive evaluation theory--that may ease the tensions between a concern over programs' processes and reporting requirements for program outcomes. The study uses a comparative qualitative case study design and applies…

Accreditation in higher education institutions continues to be regarded as the seal of collegiate quality even while questions have been raised about its effectiveness and what the process accepts as evidence of improved student learning. As a result, many regional accrediting agencies are requiring higher education institutions to implement…

The purpose of this article is to describe a procedure that has been used successfully to evaluate the critical thinking (CT) abilities of a population of undergraduates having limited proficiency in the English language. The results of this study demonstrate that it is possible to obtain reliable evaluations of CT skills in undergraduates who…