Distance learning technology continues to grow and undergo significant changes in higher education settings. Applying strategic planning methods from organizational behavior and operations management can act as a useful guide for the implementation of a sustainable distance learning program. Strong planning can help ensure the distance learning…

In recent years, there has been a tremendous increase in the popularity of distance education among higher-education administrators. Students in growing numbers are also taking advantage of the flexibility and accessibility that distance education offers. This growth, however, has been a mixed blessing since it derives from using the Internet…