There are many factors that affect the e-learning process. Instructor, assessment and evaluation, communication, and technical support are among the leading factors. It is obvious that these factors influence the effectiveness of e-learning and may be related to different expectations of e-learners. Therefore, this study focuses on examining the…

Web-based, e-learning classes, or online classes that use a proprietary course management system such as Blackboard, are an increasingly prominent part of higher education, particularly in community colleges. In fact, more than three-quarters of community colleges now offer the same course in face-to-face and online modes. And community colleges…