To help the nation respond to the pandemic, Congress injected about $4.6 trillion into the U.S. economy through the Coronavirus Aid, Relief, and Economic Security (CARES) Act and subsequent legislation. Of this amount, over $75 billion was directed to institutions of higher education through the Higher Education Emergency Relief (HEER) Fund,…

The pandemic created daunting challenges for higher education. The federal government provided California Community Colleges billions of dollars in aid for students and institutions. How did they use these funds? How well did their pandemic recovery activities and investments help reengage students? What will institutions do when the money runs…

Community colleges were on the long list of beneficiaries when the federal government in March passed the Coronavirus Aid, Relief, and Economic Security (CARES) Act. Given the length of the list, however, the money only stretched so far, and two-year colleges have been creative and judicious about how they spent their allocations. To begin with,…

Although case management in higher education is a relatively new phenomenon, the challenges presented by COVID-19 have forced many institutions to deliver emergency services in an extremely rapid fashion and adopt case management strategies to serve students in crisis. This case study shares how one large community college system developed a…

At $14 billion, the investment in operating support for higher education institutions from the coronavirus relief bill, the Coronavirus Aid, Relief, and Economic Security (CARES) Act, is the largest one-year federal infusion of funds going straight to colleges since the Great Recession. Yet it's nowhere close to enough. Many states have already…

In recent years and especially over the past 12 months, with the COVID-19 pandemic and the unrest after the death of George Floyd, community colleges have been making efforts to view and rethink their missions through an equity lens. These efforts have included turning this prism toward institutional operations like student services, human…