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Muir, Adrienne; Oppenheim, Charles – Journal of Information Science, 2002
Describes the results of a literature survey on recent developments in national information policies in the area of universal access that tries to ensure equal access to information, and considers the digital divide. Highlights include policies in Australia, Canada, the European Union, Hong Kong, the United States, and Okinawa. (Contains 64…
Descriptors: Access to Information, Foreign Countries, Information Policy, Literature Reviews
Peer reviewed Peer reviewed
Hafner, Arthur W.; And Others – Reference Librarian, 1992
Four articles address traditional mediation in library services, including the librarian as mediator, the reference librarian as information intermediary, recommitment to patrons' information needs, and mediation in reference service to extend patron success. (87 references) (LRW)
Descriptors: Access to Information, Cultural Differences, Democracy, Homeless People