A mathematical model was used to consider alternative request routing policies for use in the Illinois Library and Information Network. Given data on interlibrary loan demands, the probability of request success, processing and delivery times for various libraries, and a network request routing policy, the model predicted the probability of…

This 5-year plan for the improvement of library service in Louisiana identifies specific existing inadequacies and presents specific goals and objectives as part of an overall plan to overcome barriers to the best possible library service in the state. It is noted that, in Louisiana, the State Library does not have administrative authority over…