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Advanced Technology, Inc., Reston, VA. – 1983
The purpose and direction of the Office of Student Financial Aid (OSFA) quality improvement program are described. The background and context for the Pell Grant quality control (QC) design study and the meaning of QC are reviewed. The general approach to quality improvement consists of the following elements: a strategic approach that enables OSFA…
Descriptors: Change Strategies, Delivery Systems, Error Patterns, Federal Aid
Advanced Technology, Inc., Reston, VA. – 1982
A preliminary design for a quality control (QC) system for the Pell Grant Program is proposed, based on the needs of the Office of Student Financial Assistance (OSFA). The applicability of the general design for other student aid programs administered by OSFA is also considered. The following steps included in a strategic approach to QC system…
Descriptors: Administrative Policy, Agency Role, Delivery Systems, Error Patterns
Advanced Technology, Inc., Reston, VA. – 1982
The objectives of the Pell Grant quality control (QC) system and the general definition of QC are considered. Attention is also directed to: the objectives of the Stage II Pell Grant QC system design and testing project, the approach used to develop the QC system, and the interface of the QC system and the Pell Grant delivery system. The…
Descriptors: Accountability, Delivery Systems, Eligibility, Error Patterns
Advanced Technology, Inc., Reston, VA. – 1982
An ongoing corrective action framework for the Office of Student Financial Assistance (OSFA) is presented. Attention is directed to the formal management structure in OSFA and current initiatives to improve management, and the placement of the corrective action process in the organizational hierarchy. Four formal mechanisms needed to implement the…
Descriptors: Change Strategies, Delivery Systems, Eligibility, Federal Aid
Advanced Technology, Inc., Reston, VA. – 1982
Background questions to support a federally-sponsored assessment of major student aid delivery system options are addressed. Attention is directed to: (1) information needed by the U.S. Secretary of Education to decide about changes to the delivery system; (2) reasons that delivery system redesign is a critical issue; (3) what can be learned from…
Descriptors: Change Strategies, Decision Making, Delivery Systems, Federal Aid
Advanced Technology, Inc., Reston, VA. – 1983
An evaluation model for the student aid delivery system is described, and extensive tables that make up the model are presented. The model can be used to evaluate the effects of specific activities and subsystems of the delivery system for major participants, as well as to estimate the likely effects of activity changes. A conceptual model for…
Descriptors: Delivery Systems, Eligibility, Evaluation Methods, Federal Aid
Advanced Technology, Inc., McLean, VA. – 1982
Findings of a study of 1980-1981 award accuracy of the Basic Educational Opportunity Grants (BEOGs), or Pell Grants, are summarized. The study is the first stage of a three-stage quality control project and includes recommended corrective actions to reduce inaccuracies in the grant awards. A sample of 4,500 students were selected as representative…
Descriptors: Accountability, Change Strategies, College Students, Confidential Records