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Direct linkGraves, Andrea – College and University, 2020
In four years of managing the Northern Arizona University (NAU) Student Service Center--a one stop shop--from concept to fruition, the author has collected some tips and tricks and a toolbox of key components for success. The NAU Service Center journey started in 2012, when university leadership came together for a two-year concept review that…
Descriptors: Student Personnel Services, Change Strategies, Planning, College Administration
