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Direct linkHuang, Liuyu; Liew, Hattie – Journal of Workplace Learning, 2021
Purpose: This study aims to analyze the "Journal of Workplace Learning" (JWL), focusing on articles between 1997 and 2020. Specifically, this study will examine articles in JWL, themes in JWL and the influence of JWL. Design/methodology/approach: This study adopts bibliometric analysis methods, with indicators such as total articles,…
Descriptors: Periodicals, Bibliometrics, Workplace Learning, Journal Articles
Nogeste, Kersti; Walker, Derek H. T. – Journal of Workplace Learning, 2006
Purpose: This paper aims to use a knowledge management (KM) approach to effectively revise a utility retailer's software testing process. This paper presents a case study of how the utility organisation's customer services IT production support group improved their test planning skills through applying the American Productivity and Quality Center…
Descriptors: Knowledge Management, Computer Software Evaluation, Case Studies, Workshops
Zuber-Skerritt, Ortrun – Journal of Workplace Learning, 2005
Purpose: The purpose of this paper is to present a "soft methodology" model in knowledge management that addresses the problem of accessing and managing one particular type of knowledge: personal (implicit/tacit) knowledge. Design/methodology/approach: The model is based on the theories and methodologies of grounded theory, adult…
Descriptors: Knowledge Management, Grounded Theory, Experiential Learning, Memory
