A benchmarking review of the quality assurance practices of the libraries of the Australian Technology Network conducted in 2006 revealed exemplars of best practice, but also sector-wide gaps. A follow-up review in 2010 indicated the best practices that remain relevant. While some gaps persist, there has been improvement across the libraries and…

Purpose: The purpose of this paper is to assess costs in the National and University Library of Croatia for processing Croatian web resources and the maintenance and development of the service, and to analyse the present organisation and workflow of their processing, and to propose improvements. Design/methodology/approach: The assessment period…

Based on material obtained and observations made in 1982, this Australian study focuses on the British Library's inter-library comparison (ILC) project for academic libraries. The report is presented in five sections, the first of which is a brief introduction. The second section deals with the general concept of inter-organization comparison as a…

Compares academic libraries in Japan and Australia in three areas: general background (number of libraries, financial support, size of collections, and student/staff ratios); the role of libraries (services offered, library instruction, accessibility, library cooperation, and expenditures); and library staffs (qualifications of directors, staff…