This study reports on the results of interviews conducted in December 2009 and January 2010 to identify innovative service trends in library and information services in the government and corporate arenas. The study was undertaken as part of a Library and Archives Canada (LAC) research project to inform the Government of Canada Assistant Deputy…

One of the most exciting developments to occur within the library profession in recent years has been the re-evaluation of library's role in resource discovery in the web environment. This has involved recognition of short-comings of online library catalogues, a re-affirmation of the importance of metadata and a new focus on the wealth of…

Most research on information literacy has emerged from the academic sector and there is a lack of research undertaken in the workplace. To further expand on this area of study, a survey was undertaken to investigate librarians' understanding of information literacy and the application of information literacy in government libraries in Australia.…

Pay equity, as a concept and outcome, is significant for libraries and librarians because it demonstrates the value of the library and information profession, and the significance of the work undertaken by librarians and allied professionals. The State Library's involvement in the NSW Pay Equity Case and precursor investigations into the worth of…

An online questionnaire survey was distributed amongst the Petherick Readers of the National Library of Australia, a user group of scholars and researchers. The survey asked questions about the readers' use and appreciation of the NLA catalogue. This group of users clearly appreciated the library catalogue and demonstrated that there are still…

Australia does not have a conventional prime ministerial library to honour its longest serving prime minister, Sir Robert Menzies. This paper outlines the alternative memorials established by the Menzies Foundation including the creation of the Menzies Virtual Museum website. (Contains 8 notes.)

When in 1962 the author began to research the history of Australian children's literature, access to the primary sources was limited and difficult. From a catalogue drawer in the Mitchell Library of hand-written cards marked "Children's books" he could call up from the stacks, in alphabetical order, piles of early publications. His notes…

The Whitlam Institute within the University of Western Sydney is a centre for public dialogue and progress, with the Whitlam Prime Ministerial Collection inspiring its programs. The collection, both physical and virtual, was established in 2002, drawing upon primary source material made available or donated by the Hon E G Whitlam AC QC, and…

AskNow! online answers Australia-wide, the first nation-wide chat reference service, has been a successful exercise in collaboration and cooperation. This article examines some of the lessons learnt, the challenges of collaboration and possible future directions. AskNow!, an initiative of the Council of Australian State Libraries (CASL), commenced…

In response to significant changes in the Indigenous information landscape, the State Library of New South Wales and Jumbunna Indigenous House of Learning, University of Technology, Sydney, hosted a Colloquium, "Libraries and Indigenous Knowledge," in December 2004. The two-day Colloquium brought together professionals, practitioners and…