Due to the increase in research activity at Charles Darwin University in recent years, the Library created the position of Research Services Coordinator to meet researcher needs. Eighteen months after the new staff member was in place, an online survey was carried out to gauge the success of the new services and resources provided, and thereby…

As players in the delivery of services and online information, libraries are in the best position to use staff expertise and the technology they have developed to foster community awareness of social, professional and commercial interactions on the internet. Historically, libraries have been progressive institutions, undertaking constant…

Digital reference services at university libraries in Australia and New Zealand are a recent phenomena dating back to the late 1990s--following the developments in Web-based online library services. This paper examines the move towards the provision of e-mail reference services based on the study of 16 randomly chosen university libraries in…

Includes five articles that focus on the theme of "the future of the book" in Australia. Topics are library acquisitions and the impact of electronic publishing, censorship of networked communications in public libraries, copyright law reform in the digital environment, technology's implications for library facility design, and…

Several brief articles examine how library and information workers in Australia, along with community historians, are meeting the challenge of finding, cataloging, preserving, and communicating local history to their clients and the world beyond. Describes cooperative initiatives by state, local, and regional libraries; discusses how technology…