Publication Date
| In 2025 | 0 |
| Since 2024 | 0 |
| Since 2021 (last 5 years) | 0 |
| Since 2016 (last 10 years) | 0 |
| Since 2006 (last 20 years) | 1 |
Descriptor
| Administrators | 1 |
| At Risk Students | 1 |
| College Faculty | 1 |
| Computer Software | 1 |
| Educational Technology | 1 |
| Focus Groups | 1 |
| Foreign Countries | 1 |
| Interviews | 1 |
| Management Information Systems | 1 |
| Mixed Methods Research | 1 |
| Profiles | 1 |
| More ▼ | |
Source
| Journal of Higher Education… | 1 |
Publication Type
| Journal Articles | 1 |
| Reports - Research | 1 |
Education Level
| Higher Education | 1 |
| Postsecondary Education | 1 |
Audience
Location
| Australia | 1 |
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Peer reviewed
Direct linkPember, Edward R.; Owens, Alison; Yaghi, Shazhi – Journal of Higher Education Policy and Management, 2014
This paper investigates the users and uses of a centralised customer relationship management (CRM) system at a regional Australian university to improve the understanding of the staff experience of interacting with this customised technology. How and why the software is used by a cross section of university departments is explored through…
Descriptors: Foreign Countries, College Faculty, Computer Software, Interviews
