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Cuttance, Peter – 1994
This paper provides a synthesis of the literature on the role of benchmarking, with a focus on its use in the public sector. Benchmarking is discussed in the context of quality systems, of which it is an important component. The paper describes the basic types of benchmarking, pertinent research about its application in the public sector, the…
Descriptors: Benchmarking, Educational Objectives, Educational Quality, Elementary Secondary Education