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Daly, Rebecca; Baker, Liz; McIntosh, Lisa – Journal of Access Services, 2014
In 2011 the University of Wollongong Library undertook a significant review of its Resource Sharing services. This was prompted by constraints in the systems supporting this service, changes to the Library's key suppliers, Infotrieve Australia and the British Library Document Supply Service, and the need to deliver effective library services…
Descriptors: Foreign Countries, Academic Libraries, Library Development, Shared Resources and Services
Forsyth, Ellen; Joseph, Mylee; Perry, Leanne – Australian Academic & Research Libraries, 2009
The "New South Wales Learning 2.0" training program is being made available to the entire NSW public library work force of over 2300 people in 2008-2009. This paper is a snapshot of the impact of the course as at September 2008, five months after it was launched. It explores how the training impacted on the staff skill levels, knowledge,…
Descriptors: Public Libraries, Foreign Countries, Library Development, Labor Force