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Ireland, Jennifer; Correia, Helen Mary; Griffin, Tim Mark – Quality Assurance in Education: An International Perspective, 2009
Purpose: The purpose of this paper is to introduce and describe the features of a new e-learning quality framework developed for a large multi-campus university. The framework is explicitly designed to improve the quality of e-learning sites and the quality of online student learning, by developing the skills of the academics who design the sites.…
Descriptors: Educational Quality, Program Effectiveness, Performance Technology, Educational Improvement
Smith, Andrew; Oczkowski, Edward; Noble, Charles; Macklin, Robert – International Journal of Training and Development, 2004
This article reports on a study investigating the relationship between the introduction of new management practices and the training provided by Australian enterprises for their employees. The new management practices investigated include teamworking, total quality management, lean production, business process re-engineering and the learning…
Descriptors: Total Quality Management, Program Effectiveness, Organizational Change, Human Resources