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Lee, Alison; McKenzie, Jo – Innovations in Education and Teaching International, 2011
In the context of intensifying accountability for academic work internationally, there are increasing pressures on individual supervisors, departments and universities to evaluate the quality of doctoral supervision. Existing evaluation tools are focused at departmental rather than individual level and are mostly quantitative. Evaluation for…
Descriptors: Feedback (Response), Graduate Students, Supervision, Doctoral Programs
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O'Neill, Martin A.; Palmer, Adrian – Quality Assurance in Education: An International Perspective, 2004
This paper addresses the issue of service quality evaluation within the higher education sector and stresses the need to develop measures that are both psychometrically and practically sound. The paper argues that recent debate surrounding the development of such measures has been too strongly geared toward their psychometric performance, with…
Descriptors: Higher Education, Student Attitudes, Total Quality Management, Psychometrics