Integrating different types of media to deliver course materials to students is increasingly ubiquitous in higher education. Among these computer and Internet-based innovations, digital educational video clips have become prominent due to their capabilities for enhancing learning and teaching, providing deeper thought processes, communication and…

Purpose: The purpose of this paper is to provide description and analysis of how a traditional industry is currently using e-learning, and to identify how the potential of e-learning can be realised whilst acknowledging the technological divide between younger and older workers. Design/methodology/approach: An exploratory qualitative methodology…