ERIC Number: ED259418
Record Type: Non-Journal
Publication Date: 1985-May-26
Pages: 31
Abstractor: N/A
ISBN: N/A
ISSN: N/A
EISSN: N/A
Available Date: N/A
A Comparison of Managerial Communication Strategies between Brazilian and American Women.
Rossi, Ana; Todd-Mancillas, Wm. R.
A study was conducted to examine and compare the managerial communication strategies of 40 Brazilian and American female managers. Subjects read four scripts describing various problems that a manager might encounter with an employee or another manager of equal status, and explained how they would resolve the problem. Four versions of each script (four scripts are in Portuguese as well as English) were used, matching all posible combinations of American and Brazilian managers with male and female employees. Responses were read and assigned to one of three classifications: (1) communication, if the primary means for resolution was discussion; (2) organizational power, if the employee would be forced to follow the manager's directives; or (3) mixed approach, if the response included discussion of the problem coupled with either an implicit or an explicit threat of sanction should the employee refuse to comply with the manager's directives. The results gave no evidence that the managers of either nationality would behave differently toward men than toward women. The data also indicated no difference between nationalities in the way they would resolve disputes with employees dissatisfied at having to perform a task not in their job description, in the way they handle employees who had violated the chain of command, or in handling disputes with other managers. The results did indicate that Brazilians were more likely than Americans to resolve challenges to their authority through the use of power. (HTH)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Brazil; United States
Grant or Contract Numbers: N/A
Author Affiliations: N/A