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Childers, Thomas A. – Library Journal, 1994
Social and economic issues affecting the vitality of public libraries in California are discussed. A 1993 study by the California State Library identified diminishing reference skills and reference collections, reduced funding which impacted staffing, increased demand, technology change, and language/culture issues as contributing factors to…
Descriptors: Economic Factors, Library Collections, Library Networks, Library Role
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Childers, Thomas A. – Library Quarterly, 1997
Three studies examined public library reference services use by patrons in Anglo, Hispanic, and Vietnamese communities in California. Interview questions concerned search topics, use of staff help, perceived usefulness of search result, successful search strategies, reasons for not seeking help, foreknowledge of sources, reasons for using the…
Descriptors: Ethnic Studies, Information Retrieval, Information Seeking, Library Collections