Coaches are trusted advisors, information conduits, sounding boards, and advocates who facilitate institutional change. This report summarizes findings from the first five years of the Student Success Center Network's Coaching Program, focusing particularly on the most recent phase that engaged directly with Centers in four states (California,…

Communities in California and around the country are implementing learning hubs to provide in-person education supports to students who are distance learning. In this brief, we explore a prevalent learning hub model and raise considerations for local policymakers, schools, and expanded learning partners. We include guidance for the design and…

Community colleges play a critical role in providing access to higher education for over two million Californians seeking an educational foundation that will prepare them to transfer to a four-year university or to participate in the workforce. However, community colleges have not always delivered on that promise--fewer than half of students who…

With the goal of improving student success, the chancellor of the California State University (CSU) system issued an executive order that required all CSU campuses to eliminate remedial math courses as of Fall 2018 and place all first-year students into appropriate General Education (GE) mathematics/quantitative reasoning courses. The Mathematics…

Purpose: This research was intended to identify some of the factors that impact student veterans' well-being, based on their unmet needs. Research by the USC School of Social Work Center for innovation and Research on Veterans & Military Families USC-CIR (2015) found that many service members separate from the military ill-equipped to begin…