This handbook provides a broad overview of the stages and activities to be undertaken to establish workplace learning (WPL) programs. It is designed to lead WPL service providers and employers through the process of developing a WPL program. Each chapter begins by stating the purpose and the outcomes expected upon completion. Throughout the manual…

An evaluation examined how the Career Skills Enhancement Program identified and met the workplace literacy and basic skill needs of employees of the Santa Clara County (California) Office of Education. Data were collected through surveys, interviews, program records, participant evaluations of workshops, evaluator observations, and skill level…