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Jorge J. Mendieta – ProQuest LLC, 2021
This qualitative descriptive study explored how full-time faculty of a California higher education institution described their experience with the Information Technology Services employees' commitment, communications, and quality of customer service when resolving classroom Wi-Fi issues. The study used the model of Total Quality Management (TQM)…
Descriptors: Information Technology, Higher Education, Technical Support, Teacher Attitudes
Johnson, Nathan R. – Journal of Technical Writing and Communication, 2014
This article describes protocological rhetoric as a conceptual tool for exploring and changing institutions. Protocological rhetoric is an extension of two lines of thought: Porter, Sullivan, Blythe, Grabill, and Miles's institutional critique and Science & Technology Studies's (STS) concept of information infrastructure. As a result,…
Descriptors: Rhetoric, Case Studies, Educational Change, Change Strategies
Hanstein, Andrea – Community College Journal, 2013
For nearly as long as students, teachers, and community members have been adopting social media--more than a decade--community college leaders have sought ways to harness the power of online applications to improve fundraising and advocacy efforts. Dedicated Facebook pages and Twitter feeds were among the most logical starting points--if a college…
Descriptors: Advocacy, Community Colleges, Fund Raising, Social Networks
Wang, Jianjun – Grantee Submission, 2014
"Models for Information Assurance Education and Outreach" (MIAEO) is an NSF-funded, three-year project to support hands-on explorations in "network security" and "cryptography" through Research Experience Vitalizing Science-University Program (REVS-UP) at California State University, Bakersfield. In addition, the…
Descriptors: Information Technology, Computer Networks, Curriculum Development, Undergraduate Students
Young, Sean D.; Harrell, Lauren; Jaganath, Devan; Cohen, Adam Carl; Shoptaw, Steve – Health Education Journal, 2013
Objective: This study aims to determine the feasibility of recruiting peer leaders to deliver a community-based health intervention using social media.
Method: We recruited 16 African American and Latino men who have sex with men (MSM) as peer leaders for either an human immunodeficiency virus (HIV) prevention or general health intervention using…
Descriptors: Recruitment, Leaders, Peer Groups, African Americans
Sanchez, Patricia; Salazar, Malena – Urban Education, 2012
This article examines the ways in which transnational Latino immigrants in urban communities use computer technology. Drawing from a 3-year ethnographic study, it focuses on three second-generation transnational female youth, their families, and members of their respective immigrant networks. Data were collected in both the United States and…
Descriptors: Computer Literacy, Ethnography, Computers, Foreign Countries
Strom, Paris; Strom, Robert – Education Digest: Essential Readings Condensed for Quick Review, 2012
The Center for the Digital Future at the University of Southern California surveys 2,000 households each year to find out how online technology affects Internet users. Findings in the latest report show social networks are increasing and a majority of users report feeling as strongly about their communities online as their real-world communities.…
Descriptors: Health Behavior, Internet, Social Change, Social Networks
Gary, Jon O. – ProQuest LLC, 2011
The purpose of the study was for the researcher to develop and have evaluated the content, organization and ease of use of a computer-training program "Emergency Response Quick Start" book based on Information and Communication Technology environmental designs. This book was most notably based on underutilized women social networking…
Descriptors: Females, Social Networks, Computer Assisted Instruction, Emergency Programs
Palen, Leysia – EDUCAUSE Quarterly, 2008
As social media--which includes blogs, social networking environments, person-to-person and broadcast messaging, and other Web 2.0 applications--becomes more pervasive, their use has significant implications for emergency management practice and policy. Information and communication technology (ICT) enables people--disaster survivors, curious…
Descriptors: Web Sites, Electronic Publishing, Crisis Management, Information Technology
Starr, Joan – Computers in Libraries, 2010
In October 2009, California Digital Library (CDL), where the author serves as manager of strategic and project planning, jumped into the world of social networking by joining Twitter. From Twitter, the CDL staff publish the content of their monthly newsletter, "CDLINFO News," and also additional content created by CDL programs and…
Descriptors: Electronic Libraries, Information Technology, Database Management Systems, Social Networks
Bardyn, Tania P. – Computers in Libraries, 2009
Library blogs exchange information and ideas on everything from the everyday, such as library services, to the profound, such as values held by librarians (high-quality reliable resources, academic freedom, open access, and so on). According to medical librarians who maintain library blogs, a typical month includes two to four contributors writing…
Descriptors: Web Sites, Electronic Publishing, Academic Freedom, Library Administration
Houston, Melissa; Goggins, Patrick – Technology & Learning, 2008
It used to be much easier to get paid by the San Diego Unified School District (SDUSD). A lot easier, that is, if you didn't work there. Saddled with an antiquated computer system and manual, repetitive data entry of time cards, officials at California's second-largest school district discovered the payroll department was mistakenly issuing $1…
Descriptors: Management Systems, Employees, Computers, School Districts
Tedford, Jennifer – Principal Leadership, 2008
How many beginning teachers struggle to create new lessons despite the fact that experienced teachers have already designed effective lessons for the same content? Shulman (1987) used the term "collective amnesia" to describe the failure of school leaders to design professional development that included the collection of its best…
Descriptors: Lesson Plans, Course Content, Norms, Educational Technology
Albanese, Andrew Richard – Library Journal, 2006
This article observes that it's not hard to understand why Google creates such unease among librarians. The profession, however, can't afford to be myopic when it comes to Google. As inescapable as it is, Google is not the Internet. And as the web evolves, new opportunities and challenges loom larger for libraries than who's capturing the bulk of…
Descriptors: Social Networks, Information Technology, Libraries, Internet
Marra, Rose M.; And Others – Educational Media and Technology Yearbook (EMTY), 1993
Twelve state-of-the-art articles discuss current developments educational media and technology. Topics examined include research, information technology, networking, and telecommunications. Four articles are also published as ERIC Digests. All of the articles contain references. (SLW)
Descriptors: Computer Networks, Constructivism (Learning), Educational Research, Educational Technology
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