Describes a two-year project sponsored by the California State Library that assisted local public libraries in improving their reference services. Project activities included the provision of basic reference materials to all libraries, training workshops in reference techniques for paraprofessional staff, and specialized workshops and reference…

Presents a 1992 study which discovered and investigated collection development bias in academic and public libraries in California. The investigation was carried out in five stages: (1) selected a controversial topic; (2) identified representative works; (3) ranked works by qualified judges; (4) measured holdings via library online computer…

This final performance report for the Alameda County (California) ESOL (English as a Second Language) project begins with a section that provides quantitative data. The next section compares actual accomplishments to the following project goals: (1) survey programs, including library collections, adult schools, and community colleges, to gain…

The Orange Public Library (California) conducted a project that involved recruitment, retention, coalition building, public awareness, training, basic literacy, collection development, tutoring, intergenerational/family, and English as a Second Language (ESL) programs. The project served a community of 100,000-200,000 and targeted…

The West Marin Literacy Project, a project of the Marin County Free Library (San Rafael, California), involved recruitment, retention, coalition building, public awareness, training, rural oriented, tutoring, computer- assisted, intergenerational/family, and English as a Second Language (ESL) programs. The project served a community of under…