This publication represents a new approach to the determination of public library goals. It contains objectives and goals, as well as activities relating to goals, for all functions of the Inglewook Public Library. Unique is a concept of common goals and activities which apply to three or more divisions within the library. In compiling general…

For four years, the South Bay Cooperative Library System's Federal R.E.A.D. Project has used trained library personnel and volunteers to offer free, individualized tutoring to children and adults with reading problems. To assist other libraries wishing to establish such services, this handbook provides a list of recommended equipment and reading…

Academic reference librarians can enhance the campus cultural diversity of colleges and universities by displaying sensitivity at the reference desk; understanding multicultural group behaviors; avoiding stereotyped attitudes; appreciating a wide range of cognitive style differences; striving to make multicultural students feel comfortable;…

Describes the growth and development of a library program serving a shelter for abused and neglected children and youth and a juvenile detention center in Orange County (California). Program funding, materials preferred by teen users, library management, special events, and problems are discussed. Teen patrons and their use of the services are…