Discussion of public library support systems for at-risk teens focuses on the Bay Area Library and Information System (BALIS) that was developed to improve library services to at-risk teenagers in the San Francisco Bay area. Highlights include needs assessment; staff training; intervention models; and project evaluation. (10 references) (LRW)

The Equipped for the Future (EFF) project of the National Institute for Literacy (NIFL) helps adult learners (and their tutors) develop literacy skills with a focus on "real life" lessons. This paper discusses projects in California public libraries that use EFF. A sidebar describes LINCS (Literacy Information and Communication System)…

Volume 2 comprises the appendices to the study reported in Volume 1. The following textual material is presented: (1) background material for the first regional meeting on reference referral in the state of California; (2) minutes and participation lists from the seven focus group meetings held from March 27 through April 23, 1986; (3) summaries…

Discussion of public libraries' information and referral services for culturally diverse communities focuses on a study conducted in southern California that examined the information seeking behavior of ethnolinguistic gatekeepers in minority communities. Topics addressed include information and referral models; information sources; the perception…

This study examined the information seeking behavior of gatekeepers in five ethnolinguistic communities: American Indian, Chinese, Japanese, Korean, and Latino. Personal interviews were conducted with 129 gatekeepers and a conceptual information model was used to generate an analytical framework for presenting and discussing the data. The major…