To determine if individuals other than first-line supervisors could be used as expert judges in making estimates of job performance worth when conducting a utility analysis, this study compared the estimates of experienced job incumbents with those of supervisors. The job class investigated was that of eligibility technician, who performs varied…

As part of an effort to develop courses and programs that reflect California business and industry's current and future needs, two studies were performed by Solano Community College to examine statewide trends and issues related to office automation and marketing and management. In conducting the study of office automation, 5,000 surveys were…