This report examines how First 5 Alameda can lead efforts to strengthen alignment and coherence across Alameda County's early childhood mixed delivery system. As the agency administering Measure C and partnering on the Oakland Children's Initiative, First 5 Alameda is well positioned to help build a more integrated early care and education system.…

Describes efforts of the Baldrige in Education Center and Quality Leadership Academy in Santa Cruz County, California, to support teacher and administrator efforts to improve student performance in selected schools through the use of continuous-improvement techniques adopted by many American corporations to improve product quality and increase…

Over the past decade, the Human Services Agency (HSA) of San Mateo County, California, has implemented a series of management and staff processes designed to facilitate the delivery of services to county residents. Examples of these services are as follows: (1) regionalization (HSA offices are located throughout the county, and office staff and…