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Direct linkAegard, Joanna – Computers in Libraries, 2010
In 2009, the author spearheaded the Thunder Bay Public Library's (TBPL) service audit on kiosks. A task force comprising staff from the children's, reference, and adult services departments was formed to work on the audit. Task force members worked together and studied how patrons and staff use kiosks, conducted a literature review, surveyed other…
Descriptors: Public Libraries, Audits (Verification), Library Research, Use Studies
Nikkel, Terry; Kutty, Ashwin – Computers in Libraries, 2004
Dalhousie is a medium-sized university, with about 15,000 FTE students, located in Halifax, Nova Scotia. It is one of Canada's oldest and most prestigious universities, yet, like many other public institutions, it frequently suffers from a lack of adequate funding to fulfill all the conflicting needs of the various faculties and departments. This…
Descriptors: Foreign Countries, Research Libraries, Internet, Library Services
