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Automation Change: A Survey of Authority Control/Database Maintenance Librarians.
Peer reviewed Peer reviewed
Rogers, Shelley L. – Library and Information Science Research, 1992
Reports results of a survey of authority control/database maintenance librarians in 151 major academic and research libraries in the United States and Canada that investigated the current state of automation change, reactions of technical services staff to changes, and methods used to train staff in the changed technology. List of surveyed…
Descriptors: Academic Libraries, Change, Foreign Countries, Higher Education
Service Quality: An Unobtrusive Investigation of Interlibrary Loan in Large Public Libraries in Canada.
Peer reviewed Peer reviewed
Hebert, Francoise – Library and Information Science Research, 1994
Describes a study that investigated the quality of interlibrary loan services in Canadian public libraries from the library's and the user's perspectives and then compared results. Measures of interlibrary loan performance are reviewed; an alternative conceptualization of service quality is discussed; and SERVQUAL, a measure of service quality, is…
Descriptors: Comparative Analysis, Correlation, Evaluation Criteria, Evaluation Methods
What Are Users' Views on Seniors in the Public Library?
Peer reviewed Peer reviewed
Wilkinson, Margaret Ann; Allen, Bryce – Library and Information Science Research, 1991
Survey of adult Canadian library users focused on defining "seniors," and determining their awareness of library programing and needs for further programing aimed specifically at older adults. Results indicated that, in an era of fiscal restraint, librarians need to be wary of improving services to seniors at the expense of other…
Descriptors: Attitudes, Foreign Countries, Library Services, Older Adults
Public Library Administration and the Involvement of Professional Staff in the Decision-Making Process.
Peer reviewed Peer reviewed
Mittermeyer, Diane – Library and Information Science Research, 1989
Describes a study that (1) compared the amount of professional input into the decision-making process between board administered and municipally integrated public libraries, and (2) examined the relationships between levels of centralization (participation in decision making and hierarchy of authority), complexity (occupational specialties,…
Descriptors: Comparative Analysis, Foreign Countries, Governing Boards, Librarian Attitudes
Perception and Use of Information Sources by Chief Executives in Environmental Scanning.
Peer reviewed Peer reviewed
Choo, Chun Wei – Library and Information Science Research, 1994
Reports on a study of the information sources used in environmental scanning by chief executives of the Canadian telecommunications industry that investigated the relationship between perceived source quality and source use and the chief executives' perception and use of the company library and electronic information sources. (Contains 23…
Descriptors: Administrator Attitudes, Administrators, Corporate Libraries, Correlation
Cataloging and Reference, Circulation and Shelving: Public Library Users and University Students' Perceptions of Librarianship.
Peer reviewed Peer reviewed
Harris, Roma; Sue-Chan, Christina – Library and Information Science Research, 1988
Reports on a survey of Ontario public library users and university students about the work of librarians and lawyers. Results in the following areas are discussed and compared for lawyers and librarians: perceptions of the work done; salary estimates; prestige; intelligence; and percentage of males in the field. (16 references) (MES)
Descriptors: College Students, Correlation, Developed Nations, Foreign Countries