Discussion of the use of online information services focuses on a computer-based model for training users on the efficient use of online services that was developed by Communications Canada. Obstacles to the use of online services are described, including reluctance to use the technology, high costs, and remote locations. (LRW)

Describes results of a computer use survey of 210 graduate programs in educational administration throughout the United States and Canada. Highlights include specific types of computer hardware used in the past, types that are expected to be used in the future, computer lab access, and implications for resource allocations for microcomputers.…