Descriptor
Author
| Murgatroyd, Stephen | 2 |
| Comings, John, Ed. | 1 |
| Garner, Barbara, Ed. | 1 |
| Myers, Anita M. | 1 |
| Smith, Cristine, Ed. | 1 |
Publication Type
| Journal Articles | 3 |
| Reports - Evaluative | 3 |
| Books | 1 |
| Collected Works - General | 1 |
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| Canada | 4 |
| United States | 2 |
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Peer reviewedMyers, Anita M. – Canadian Journal of Program Evaluation/La Revue canadienne d'evaluation de programme, 1996
Describes changes in management and accreditation among Canadian health organizations caused by changing federal transfer payments and philosophies of service. Examines the status quo of evaluation in organizations based on either quality assurance or continuous quality improvement. Challenges facing evaluators in the health care sector are…
Descriptors: Budgeting, Change Strategies, Federal Aid, Foreign Countries
Peer reviewedMurgatroyd, Stephen – School Organisation, 1991
Builds on earlier contributions to the literature on educational leadership and total quality management in education. Introduces two new tools--the service guarantee and the House of Quality, placing them in the context of strategic marketing, structural change, and other total quality management methods. (19 references) (MLH)
Descriptors: Administrator Effectiveness, Change Strategies, Decentralization, Educational Improvement
Peer reviewedMurgatroyd, Stephen – School Organisation, 1992
Explores Total Quality Management (TQM) philosophy, its industrial achievements, and its promise for education. Key elements of TQM include establishing a strong sense of school vision, promoting personal mastery learning for all organization members, focusing strategy on customer-driven values, developing outrageous goals, working effectively…
Descriptors: Administrative Principles, Change Strategies, Educational Improvement, Elementary Secondary Education
Comings, John, Ed.; Garner, Barbara, Ed.; Smith, Cristine, Ed. – 2001
This document contains eight papers on adult learning and literacy research and practice. "The Year 1999 in Review" (Dave Speights) presents an overview of adult learning and literacy research funding, policy, and activities in 1999. "Making Sense of Critical Pedagogy in Adult Literacy Education" (Sophie C. Degener) details a…
Descriptors: Adult Education, Adult Educators, Adult Learning, Adult Literacy
