This paper outlines a detailed research investigation of Web information systems (WIS), such as intranets, extranets, and the World Wide Web, and their capacity to facilitate organizational knowledge work. The objective was to conduct a case study evaluation of WIS usage that examines the information needs and uses of major sets of users and the…

Discusses the interlibrary loan (ILL) protocol, a standard based on the principles of the Open Systems Interconnection (OSI) Reference Model. Benefits derived from protocol use are described, the status of the protocol as an international standard is reviewed, and steps taken by the National Library of Canada to facilitate migration to an ILL…

Description of a Canadian research and development project that involved the development of a library information system which would satisfy the needs of a variety of libraries focuses on the technological aspects of the system. Data manipulation is discussed, software is described, standards are considered, and customer requirements are examined.…

This report examines subsections of the computer network topology that relate to end-to-end performance and capacity planning in schools. Active star topology, Category 5 wiring, Ethernet, and intelligent devices are assumed. The report describes a model that can be used to project WAN (wide area network) connection speeds based on user traffic,…