The Canadian Public Service Commission conducted an experimental course using the communication technology satellite for the experimental group and a conventional classroom for the control group. Both groups of forty managers had the same subject matter and used the same student-directed learning methodology. The article contains observations on…

Business professionals increasingly use digital tools to collaborate across multiple cultures, locations, and time zones. Success in this complex environment depends on a shared culture that facilitates the making of knowledge and the best contributions of all team members. To prepare managers for such communication, the authors designed and…