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Mercier, Julien; Frederiksen, Carl – Computers & Education, 2008
Research on help seeking with a computer coach providing on-demand help has not produced fully adequate models of the process from a cognitive perspective. The present study postulates a model of help seeking from a cognitive perspective and tests this model in a learning situation characterized as problem-based and computer-supported. The…
Descriptors: Graduate Students, Help Seeking, Computer Assisted Instruction, Problem Based Learning