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Parrott, James R. – RSR Reference Services Review, 1988
Describes a prototype expert system that can be used in consultation mode to assist users in their searches, or in simulation coach or Socratic tutor modes to instruct professionals in the reference process. Examples of transactions in each mode are given, and a glossary is provided. (19 notes with references) (CLB)
Descriptors: College Libraries, Computer Assisted Instruction, Computer Simulation, Databases