Almost nobody, it seems, disputes the importance of effective teachers--including teachers themselves. However, principals actually do none of the things they do when they value something as highly as most people say they value good teachers. By looking at scores on year-end standardized tests by teachers, principals think they have a pretty good…

This case study analyzes and evaluates the administrative computer systems in the British Columbia public school organization in order to investigate the costs and benefits of computers, their impact on managerial work, their influence on centralization in organizations, and the relationship between organizational objectives and the design of…