Discusses reasons for library involvement in the development of videotex in Canada, and proposes the use of a hypothetical videotex system with library staff and patrons as a closed user group to provide data for evaluating the impact of videotex on library services. Notes and 10 references are provided. (CHC)

This issue includes nine articles that address the problems of library services for off-campus higher education programs. Highlights include guidelines versus standards for library services; accreditation expectations; five program models; distance learning for library education; the public library role; and programs in Canada, the United Kingdom,…

Describes automated library network developed when five municipal library systems entered into an equal partnership to create single database and to jointly own a computerized circulation and MARC records system. Highlights include use of microcomputers, the shared circulation system, costs, benefits, governance, equality, stability and financial…

Describes a study that investigated the quality of interlibrary loan services in Canadian public libraries from the library's and the user's perspectives and then compared results. Measures of interlibrary loan performance are reviewed; an alternative conceptualization of service quality is discussed; and SERVQUAL, a measure of service quality, is…

Public librarians in Quebec were surveyed to compare their orientation toward a field-specific model of professionalism with their orientation toward a traditional model based on traits derived from other professions. Results indicate that they had a stronger orientation toward the field-specific model to measure the level of professionalism in…

In 1988 a research team at The Ontario Institute for Studies in Education (OISE) completed a study entitled "Developing Partnerships" that documented and analyzed library-based information services for distance education students in Northern Ontario. (The project was funded as part of the Province of Ontario initiative called Contact…

The Developing Partnerships project is a 5-year program intended to develop distance education programs in institutions of higher education in Northern Ontario, to establish an extensive information network called Contact North/Contact Nord, and to conduct research into areas considered appropriate for quality distance education delivery. The…

Eleven papers delivered for the Division of Libraries Serving the General Public at the International Federation of Library Associations and Institutions 1992 annual meeting are presented. Most deal with library services to multicultural populations, including those of developing countries. The following papers are included: (1) "Library…