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| Fris, Joe | 1 |
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Peer reviewedFris, Joe – Alberta Journal of Educational Research, 1992
Fifteen principals in urban Canadian elementary and secondary schools described nonroutine conflicts. Most frequent strategies for managing conflict were improving the shared information base, censuring dysfunctional behaviors, and managing organizational climate, suggesting principals' ability to switch between collaboration and forcing tactics.…
Descriptors: Conflict Resolution, Critical Incidents Method, Elementary Secondary Education, Foreign Countries
