The article presents a new technology design methodology that the authors have termed "Bonded Design" and that was applied by two intergenerational teams comprising adults and grade-three elementary school students in one case, and adults and grade-six students in a second case. The objective of each team was to design a low-tech web…

Online library services have been mostly available uniquely in English. To serve the diverse communities that uses library services, a growing number of libraries have been investigating the ins and outs of offering virtual reference in languages other than English. Developing this kind of service in languages spoken by various library user groups…